Shipping Policy

This shipping policy applies to all orders placed within the United Arab Emirates. By placing an order with Desqo Furniture, you agree to the terms and conditions outlined below. Our goal is to provide a smooth and efficient delivery process for all customers.
Total Delivery Time: Orders are delivered within 5 to 7 business days.
Order Cut-off Time: Orders placed before 01:00 PM (GMT+4) will be processed on the same business day.
Shipping Costs:
- Free Delivery: Orders totaling AED 1,000 or more qualify for free delivery if you are located within the city limits of Dubai, Abu Dhabi, or Sharjah.
- Delivery Fee for Other Areas: For orders outside these city limits, such as Al Ain, the Western Region, Liwa, and similar areas, a nominal delivery fee will apply.
- Orders Under AED 1,000: A nominal delivery charge is applicable for all orders below AED 1,000, regardless of location.
Parcels Damaged in Transit:
If your package arrives damaged, please refuse to accept the delivery and contact our customer service team immediately. If the package was delivered while you were not present, please contact us for further assistance.
Contact Us:
For any inquiries or assistance, our customer support team is available from Monday to Saturday, 9:00 AM – 5:00 PM.
- Email: care@desqo.ae
- Phone: +971 56 247 7515